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Dental Performance Consultant
Be good when it matters.
Consultant for sales, organisation, processes, leadership and negotiations
- 30+ years of experience in sales and marketing of medical devices
- Business School St. Gallen
- Harvard PON
- Doctorate in philosophy – topic: game theory
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Master dental technician – honorary degree awarded by the Klaus-Kanter-Foundation
Dental Performance Consulting?
Coaching & Sparring – where markets are moved – in the field, in the practice, in the laboratory, in discussions with decision-makers.
On-site presence, in real life – clear strategy, honest feedback, visible impact.
Theory-based – practice-proven – graduate of the St. Gallen Business School and the Harvard Project on Negotiation Masterclass – started in sales with his own sales district, learned product management and marketing from the ground up, led regional and national teams, and managed large sales organisations as a managing director.
Offers
for dentists, dental laboratories & dental industry
On-site sales coaching
- Field support: accompanying sales staff to appointments, live coaching, direct feedback
- Conversation preparation: targeted preparation for critical customer conversations
- 1:1 coaching: individual reinforcement in everyday sales work
- Result: More deals closed. Confident demeanour. Stronger presence with customers.
Management & Sales Leadership
- Leaders on the sidelines: observing everyday management & providing feedback
- Training at all levels, from beginners to top salespeople
- Sales Academy: setting up an in-house sales academy
- Result: Clear leadership. Motivated teams. Precise control.
Optimised organisation
- St. Gallen Diagnosis: Structural analysis of practice or laboratory according to business logic
- Organisation of optimisation
- Implementation of the plan
- Result: Sustainable competence development. Efficient structures
Negotiation support
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Negotiation roadmap: interests, options, BATNA, strategy
- Simulation training: realistic preparation with role-playing and pressure situations
- On-call support: assistance before and during crucial discussions
- Result: Stronger position. Better margins. Success.
I am Dr Karsten Wagner
Philosopher. Strategist. Practitioner.
Over 30 years in the medical device market, including 18 years in the dental market – from field sales to marketing & product management to managing large sales organisations.
Game theory means understanding strategies, anticipating moves, shaping options – exactly what counts in sales, marketing and negotiation.
Master dental technician (honorary) – I speak the language of practices and laboratories as well as that of industry.
Methodologically supported by the Business School St. Gallen and the Harvard Project on Negotiation, Advanced Negotiation Masterclass (Harvard Law School Executive Education).
The queen moves! Flexibility. Reach. Strength.
My claim: think, lead and act like this!
Who do I work for?
I work with anyone who has responsibility for sales in the dental market:
- Managing directors and owners who serve customers themselves
- Sales teams and executives in the dental industry
- Dental practices that want to improve their financial management
- Dental laboratories that want to optimise structures, processes and customer interfaces
Whether you are an owner, manager or sales representative, I support you where results are generated – in a practical, direct and results-oriented manner.
Future scenario
Imagine: your sales force is confident, your managers provide clear guidance, and your negotiations deliver better results.
This is exactly where Dental Performance Consulting comes in – with a clear strategy, practical support and individual 1:1 coaching tailored to your situation.
I accompany you where it matters most: with customers, in teams, in negotiations.
When it counts, you need clarity, strategy and presence.
As a Dental Performance Consultant, I accompany you where it really counts: with customers, in teams, in negotiations.
karsten.wagner@what-matters-most.coach
+49 160 96266948
KKW Consulting Dental
Dr. Karsten Wagner
Hügelstraße 25b
65510 Hünstetten, Germany
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